TRI CITY FURNITURE
Design - Mattresses - Flooring
EST 1957
Fequenly Asked Questions
Q: Can I track my in-home delivery order ?
**Give us a call and we will contact the manufacture to find current status.
Q: Do you offer replacement parts?
**We do not keep replacemnet parts in stock, but will help find which parts are needed, order and service it for you. Fees may apply.
Q: Are fabric swatches available?
**Yes, You are encoraged to take home the swatches that you are interested in.
Q: How do I touch up my furniture?
**We offer for purchase touch up crayons, markers and waxes and will advise you on the how to of it.
Q: Can I buy an extra table leaf?
**When you are considering Amish, the answer is always yes. Other Manufatures will only offer the number of leaves that come with the table set.
Q: What is Bonded Leather?
**Bonded leather is left over pieces of leather "chewed" up in a sawdust form and glued to a pieces of fabric. When purchaser Bonded leather, you do not actually touch physical leather at all. We do not recommend it.
Q: What is the difference between King size and California King size beds?
** Simply put, a California King size mattress is 72 inches wide by 84 inches long (as opposed to 76 by 80 inches which is a standard King), making it the longest of the standard mattress sizes. Basically, they take the side inches off the king and add it to the bottom of the California.
Q: Where can I find product dimensions?
**Ask our staff and we will get it for you or direct you to it.
Q: Can I file a warranty info online?
**Most of the time, yes, The manufactures should list it on their website, but if you can not find it we are happy to help.
Q: How do I find my serial number?
**The serial number or the ID number is located on the style information tag. Most often this tag is located under a seat cushion or under the pieces stapled to the frame.
Q: How can I unsubscribe from your email list?
Yes, We never send out junk mail, but if you would like to follow the link on the bottom of the email.
Q: I’m a Tax Exempt Organization or Reseller, how do I make a purchase without paying sales tax?
Sure, let us know what you are interested in and provide us with the Tax Exempt Number and we will do the rest.
Q: Do you take away my old Mattress?
No, Due to Covid-19 and Insurance Policies changing, we can not take your mattress away, but we will take it to your curb for trash pick up.